Long-time Seattle resident and technical communicator Cheryl Landes completed the requirements for the Certified Communications Professional (CCP) designation from the AWC Matrix Foundation.
Seeing the achievement as a way to help her branch into other markets, Landes explained, “Although my niche is technical writing, I also write in many other genres. The CCP certification validated my other skills and helped me gain insights about avenues that I might not have considered, such as volunteering for leadership positions.”
An active member of the Society for Technical Communications and the American Society for Indexing, Landes also attends events hosted by the AWC Seattle Chapter.
Known for developing corporate documentation standards, Landes created standards for indexing clip art at Microsoft in 1996 that are still in use. Since 2002, she has led an Index Comparison Project, sponsored by the Pacific Northwest Chapter of the American Society for Indexing. She presents updates at American Society for Indexing (ASI) and STC chapter meetings, national ASI conferences and the Indexing Society of Canada (ISC) conference.
To date, Landes has received 11 awards from the Society for Technical Communication, including Best of Show from the Boston Chapter and three international awards. In 2011, STC recognized her with the designation of Fellow, one of its highest honors.
She has published more than 100 Northwest travel and history articles, such as in Sunset, Northwest Travel, Oregon Coast, and Cat Fancy along with several books: Beautiful America’s Seattle, Beautiful America’s Idaho, Those Wild Northwest Days, Online Help Indexing in MadCap Flare Handbook and Embedded Indexing in Adobe FrameMaker Handbook. Her latest project combines her interests in jazz and writing as co-author of a book about the Acton Jazz Café in Acton, Mass.